bea77 Privacy Policy

01 Introduction and Definitions

bea77 is an online casino and sports betting platform operated for Bangladeshi users. For the purposes of this policy, the following definitions apply:

• "Personal Information" — Any information that can directly or indirectly identify a person.
• "User" — Any person who uses the bea77 website or related services.
• "Processing" — The collection, storage, modification, use, disclosure, or deletion of personal information.
• "Platform" — The bea77 website, mobile application, and related digital services.

We commit to always being careful and responsible in protecting your privacy. This privacy policy has been prepared following internationally recognized data protection standards.

02 Information We Collect

When you register with bea77 and use our services, we may collect the following types of information:

2.1 Information Provided Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Bank account or mobile banking number (bKash, Nagad, Rocket)
• Identity document information (for KYC verification)
• Address and other contact details

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type and operating system information
• Session duration and pages visited
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming patterns

2.3 Information Received from Third Parties

• Information received from identity verification services
• Transaction confirmation information from payment processors
• Signals received from fraud prevention systems

03 Purpose of Using Information

bea77 uses collected personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

Your information is needed to create, verify, and manage your account. It is also used to process deposits, withdrawals, and other financial transactions.

3.2 Security and Compliance

Identity verification is legally required to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Information is also used for fraud detection and to prevent unauthorized access.

3.3 Communication and Support

Information is used to communicate with you about important service-related matters, to provide customer support, and to resolve technical issues.

3.4 Responsible Gaming

Gaming behavior data is analyzed to identify signs of problem gambling and to provide support where needed. This is part of our responsible gaming program.

3.5 Service Improvement

Information is analyzed to improve platform performance, test new features, and enhance the user experience.

04 Cookie Policy

bea77 uses cookies and similar technologies to improve your platform experience. Cookies are small text files stored in your browser.

• Essential Cookies: Necessary for session management and security — these cannot be disabled.
• Functional Cookies: Remember your preferences, language, and settings.
• Analytics Cookies: Monitor platform usage patterns to help improve services.
• Security Cookies: Detect and prevent fraudulent activity.

You can control cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

05 Data Sharing and Third Parties

bea77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following cases:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, and banks to complete financial transactions.
• KYC Verification Services: Information is shared with authorized third-party services for identity and age verification.
• Technology Partners: Information is shared with partners who assist in operating and maintaining the platform, under strict confidentiality agreements.
• Legal Requirements: Providing information may be mandatory under a valid court order or at the request of a government authority.
• Business Changes: In the event of a merger or acquisition, information will be transferred after notifying users in advance.

All third-party partners are contractually obligated to maintain standards equivalent to those in this privacy policy.

06 Data Security Measures

bea77 follows industry-leading security technologies and practices to protect your personal information:

6.1 Technical Security

• SSL/TLS Encryption: All data transmissions are completed using secure encryption technology.
• Data Encryption: Stored sensitive information is protected by strong encryption algorithms.
• Firewalls and intrusion detection systems are actively maintained.
• Regular security audits and vulnerability assessments are conducted.

6.2 Organizational Security

• Strict access controls — only authorized personnel have access to the information they need.
• All staff receive privacy and data protection training.
• A rapid response plan is in place for data breach incidents.

However, complete security on the internet cannot be guaranteed. If a security breach occurs, we will notify affected users as soon as possible.

07 Data Retention Period

bea77 does not retain your personal information for longer than necessary. Data retention periods are determined as follows:

• Active Account Data: Complete information is retained for as long as the account remains active.
• After Account Closure: Financial and transaction-related information is retained for a specified period based on legal obligations.
• KYC Documents: Retained for the period required by regulatory requirements.
• Marketing Communication Data: Deleted immediately after consent is withdrawn.

After the specified period, data is securely deleted or anonymized.

08 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request at any time that we provide a copy of the personal information we hold about you. We will respond to this request within 30 business days.

8.2 Right to Correction

If there is any inaccuracy or incompleteness in the information we hold about you, you may request a correction. Some information can be updated directly from account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Restrict Processing

You may request that the processing of your information be limited for specific purposes — for example, withdrawing consent for marketing communications.

8.5 Filing a Complaint

If you have any concerns about the processing of your information, please contact our privacy team. We will review every complaint seriously.

09 Privacy Protection for Minors

bea77 provides services only to individuals aged 21 and above. We do not knowingly collect information from minors.

An age verification process is conducted at registration. If a user is found to be under 21 years of age, their account will be closed immediately and any collected information will be deleted.

If you believe a minor has registered on our platform, please notify our support team immediately.

10 International Data Transfers

bea77's servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that:

• Adequate data protection measures exist in the destination country.
• The receiving party is contractually obligated to maintain standards equivalent to this privacy policy.
• Both technical and organizational measures apply to protect transferred data.

11 Policy Changes and Updates

bea77 reserves the right to update or amend this privacy policy at any time. For any changes:

• The updated policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email for significant changes.
• Continued use of the platform after changes will be considered acceptance of the new policy.

You are advised to visit this page regularly to stay up to date with any changes.

12 Contact Us

Please contact us for any questions or concerns about this privacy policy, or to exercise your rights: